Bachelors Degree with 2 years experience in Human Services with CADC or High School Diploma or GED with 5 years experience in Human Services with CADC. Available nights and weekends.
Job Specific Responsibilities and Duties
Assist with managing referrals and service inquiries, as assigned, which may include the following:
Respond to and manage all messages from external and internal sources
Conduct telephone screening interviews with clients seeking treatment at Straight and Narrow. Complete screening documentation in a comprehensive, consistent, and detail-oriented manner. Request collateral documentation, when appropriate.
Follow-up on pending referrals in a timely manner, and make outreach calls to expedite admission scheduling; document accordingly
Establish and maintain positive, professional interactions and relationships with referrals sources, community stakeholders, and any person or organization making contact with Straight and Narrow.
Assist admissions department with other duties as assigned by Admissions Coordinator and/or Director of Admissions including but not limited to scheduling, case management, completion of preadmission consent forms, and filing.
Participate in supervision, team meetings, and other agency committees as scheduled and/or assigned.
Candidate must demonstrate exceptional professionalism and competency in interaction with clients, co-workers, referral sources, and the general public. Candidate must be efficient in managing workload as well as navigating electronic systems including but not limited to Outlook, NJSAMS, and agency electronic health record with accuracy.
Medical, dental, vision, 403b employer match, paid time off, 11 paid holidays, life insurance